COVID-19 Renter FAQ

4/20/2020 (Permalink)

If you are a renter in Fairfield County, you may be unsure of what your future holds.  This could be due to a loss of income, availability of new rentals, or hesitancy to see new places.  Read below to learn more about your options in the coming weeks.

My landlord thinks I have COVID-19 and will not let me into my home. What can I do?

Landlords cannot refuse entry or ask you to leave because of fears and stigma around COVID-19. Discrimination or harassment based on actual or perceived race, national origin, disability, or other protected classes is also illegal.

Is management required to clean my unit with a cleaning professional if there are infected individual(s) in my apartment building?

No, they are responsible for cleaning in the common areas, but the apartments are the responsibility of the tenant.

How do I clean and disinfect my home safely?

Ask your landlord what they are doing to clean and disinfect the common areas if applicable.  You and your landlord can call SERVPRO of Norwalk/Wilton for advice and cleaning estimates.

The landlord is trying to show my apartment to prospective renters.  How do I protect myself from potential infection?

Communicate your concerns with your landlord.  An option that many people are using is a video walk-through.